Policies
Shipping.
Processing
Every piece is packed by hand in Westbridge. Orders ship within 3–5 business days. Limited drops may take up to 10 business days if the piece is made-to-order — the product page will say so.
Rates and delivery
- United States standard — $8 · 3–6 business days
- United States expedited — $18 · 2 business days
- Canada — $15 · 5–10 business days
- International — $28 · 7–21 business days (duties billed at delivery)
Tracking
You'll receive a tracking link by email as soon as your order leaves the studio. If it hasn't moved after 5 business days, write to orders@sadesol.com.
Lost or damaged
If your order arrives damaged or doesn't arrive at all, contact us within 14 days of the ship date and we'll make it right.